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Gentek SKU: AC24X7OVOCS1YR

Manufacturer SKU: ACTS24X7-OVOC_S1/YR

Manufacturer Model: 24×7 Technical Support

Brand: AudioCodes

Category: Maintenance / Support Contracts

Description: Customer Tech Support (ACTS), 24x7, for specific AudioCodes items. Annually renewable fee. Includes remote technical support (24x7 for critical, urgent priority problems. For all other issues, Monday-Friday, 9am-7pm EST), software patches, maintenance releases, and major version releases. Also includes hardware return & repair service (AudioCodes USA depot - repair turnaround time up to 30 days).


Datasheet