Yeastar and Gentek Announce Canadian Distribution Partnership

XIAMEN, CHINA / TORONTO, CANADA August 3, 2017 – Yeastar (, a leading manufacturer of VoIP PBX systems and gateways, and Gentek (, a value-added IT and Telecommunications Distributor, are excited to announce a new distribution partnership, making Gentek an official distributor of Yeastar products.

Yeastar VoIP PBX & gateway solutions are designed to meet the communication needs of SMEs and provide simpler, more reliable and more cost-effective communication experiences. Easy management, multisite connectivity, ultimate reliability and all-inclusive features combine to make Yeastar products an ideal solution for small and mid-size enterprises.

“We are pleased to announce our partnership with Gentek. We expect this partnership to rapidly widen our telephone system market in Canada. More customers will have access to our communication solutions that offer quality and security while drastically reducing communication costs,” said Alan Shen, CEO of Yeastar. “We are confident that Gentek, with its high level of customer service and superior expertise, will accelerate our growth in Canada and we are looking forward to a successful and lasting partnership relationship.”

“We are extremely excited about partnering with Yeastar,” said Jeffrey Freedman, Vice President of Marketing for Gentek. “Our partnership with Yeastar is significant as the Yeastar product line offers excellent features and value to our Resellers, VARs and ITSPs across Canada. Gentek has established itself as the premier Distributor for VoIP products and value-added services in Canada, and we strongly believe that Yeastar products substantially enhance our product portfolio.”

This partnership will allow Gentek to distribute the complete range of Yeastar’s innovative and high-performance professional telecommunication products including:

  • All-new S-Series VoIP PBX: An affordable, flexible and profitable system that meets the needs of growing SME’s.
  • VoIP gateways: A complete portfolio of FXS, FXO, GSM/WCDMA and ISDN PRI to VoIP gateways.

About Yeastar

Yeastar specializes in the design and development of innovative telecommunications equipment, including VoIP PBX systems and gateways for the SMB market. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with 1,100 channel partners and over 100,000 customers worldwide. Yeastar products have been consistently recognized in the industry for their high-performance and innovation. For more information about Yeastar or to become a Yeastar partner, please visit

About Gentek

Gentek is a Canadian leader in the distribution of Broadband, Network and VoIP products and value-added services. The company’s 30+ years distributing product in the IT industry has resulted in a careful selection of the leading brands in each of these categories. Alongside this, Gentek’s extensive sales knowledge, product training and support make it THE CHOICE for your customers’ requirements. To find out more, please go to

Digium Presents 2017 Pinnacle Awards to its Outstanding Channel Partners

HUNTSVILLE, Ala., March 22, 2017Digium®, Inc., the Asterisk® Company, today announced its annual Pinnacle Partner award winners, recognizing the company’s outstanding channel partners around the world. Award winners were selected based on their annual sales from 2016, and commitment to excellent customer satisfaction.

Our Pinnacle Partner awards are presented annually to Digium’s leading partners who have excelled in developing and growing their partnership with Digium. These outstanding partners consistently put their customers first, while successfully growing revenues with the implementation and delivery of  Digium’s Switchvox Business Communications Solutions, Switchvox Cloud (hosted services), and Asterisk Custom Communications Solutions. Partners are certified to sell Switchvox Unified Communications (UC) on-premise and cloud services, SIP trunking, IP desktop phones, gateways, and telephony cards.

“It is rewarding to celebrate the success of these top partners who have shown such commitment to our joint success. They are some of the most innovative partners in the VoIP market today,” said Steve Harvey, vice president of worldwide sales and service for Digium. “We have attracted some of the best and brightest to bring our products to market around the world. Together, we are delivering Switchvox UC and Asterisk custom solutions for customers who want the best value for their business phone systems.”

Awards were presented to partners in the following categories:

Pinnacle Circle of Excellence

The Pinnacle Circle of Excellence is comprised of Digium’s top 25 value-added reseller (VAR) partners worldwide. They represent those who have generated the highest revenue across all Digium solutions and have achieved the highest levels of qualification and certification in our channel partner program.

The following are the 2017 Pinnacle Award winners:

  • Akuity – Auburn, MA
  • BEMA Information Technologies, LLC – Houston, TX
  • Chromis Technology, LLC – Tempe, AZ
  • Dauphin Datacom – Harrisburg, PA
  • Creative Solutions of SC, LLC – Summerville, SC
  • Dynamic Solutions Group, Inc. – Palm Harbor, FL
  • Emergent Networks, LLC – Edina, MN
  • Ferrum Technology Services – Elgin, IL
  • Freeway Communications – South Pasadena, CA
  • River Networks – Indianapolis, IN
  • KME Systems, Inc. – Lake Forest, CA
  • LeBlanc Communications Group, Inc. – Redding, CT
  • Line 1 Partners, Inc. – Maple Grove, MN
  • Logista – Pinson, AL
  • Max-IS, Inc.- Altamonte Springs, FL
  • Midwest Telecom Consulting, Inc. – Cincinnati, OH
  • Munger Technical Services – Milwaukee, WI
  • Network Services & Support, Inc. – Huntsville, AL
  • Networks, Inc. – Windsor Heights, IA
  • PhoneGuys Voice & Data Systems, Inc. – Huntington Beach, CA
  • Telecommunications Resource Management, Inc. – Raleigh, NC
  • Teledynamic Communications, Inc. – Hayward, CA
  • The Fulcrum Group – Ft. Worth, TX
  •, Inc. – Deerfield Beach, FL
  • Voneto, LLC – King of Prussia, PA

Partner of the Year

The Partner of the Year has achieved the highest revenue, the top certifications and highest level of qualification in our partner program in their respective geographic territory.

The Partner of the Year for each of the regions are:

  • Max-IS, Inc. – United States
  • Alliance Infotech Pvt Ltd- Asia Pacific
  • Avencall SAS- Europe
  • IPGate- Middle East
  • Tango Technology- Australia and New Zealand
  • Clarotech Consulting- Africa
  • Monarque Télécom- Canada

Digium Cloud Services Partner of the Year

The Digium Cloud Services Partner of the Year has achieved the highest monthly recurring revenue selling Switchvox Cloud business phone service and SIP trunking through our cloud agent program. Our Digium Cloud Services Partner of the Year is:

  • Max-IS, Inc.

Direct Marketing Partner of the Year

The Direct Marketing Partner of the Year operates a business model focused heavily on internet marketing and fulfillment. They have achieved the top certifications and highest level of qualification within our partner program. They have achieved the highest annual revenue across all Digium solutions. Our Digium Direct Marketing Partner of the Year is:

Telephony Depot – Norristown, PA

Distributor of the Year

The Distributor of the Year has achieved the highest annual revenue across all Digium solutions in their respective geographic territory. Our Distributors of the Year are:

  • Jenne, Inc. – United States
  • Digital Techniques Asia – Asia Pacific
  • Gentek Marketing, Inc. – Canada

Partner Program Advantages

Digium’s award-winning Partner Program provides opportunities for resellers and agents to sell Digium’s award-winning Switchvox® Unified Communications phone systems, Switchvox Cloud and SIP Trunking Services, and build custom communications solutions with Asterisk, the world’s most popular open source telephony software. Partners also can sell Digium IP phones, hardware and third-party products. The channel and agent programs feature multiple tiers with incentives, benefits, training and promotions designed to help authorized Digium partners have a competitive advantage in today’s growing VoIP and business phone market.

To learn more about Digium’s Partner Program, apply online or to find a partner in your area, visit:

About Digium

Digium®, Inc. provides Asterisk® software, telephony hardware, and on-premises and hosted Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) and UC as a Service (UCaaS) solutions at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project; the world’s most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium Switchvox Cloud and other cloud-based products and services are offered through Digium Cloud Services, LLC, a wholly owned subsidiary of Digium, Inc. Digium’s business communications products are sold through a worldwide network of reseller partners. More information is available at and

The Digium logo, Digium, Asterisk, Asterisk SCF, Switchvox, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.


Julie Webb
Digium, Inc.
+1 (256) 428-6203

Avi Dines
+1 (781) 684-0770

Grandstream IPVideoTalk Expands Feature Set in Its Latest Update

Businesses of all sorts use IPVideoTalk—Grandstream’s premier video, audio and web-conferencing service—for its simplicity, flexibility and high quality audio/video. Recently, Grandstream rolled out new features to its already robust roster, allowing users to now store, customize and broadcast their meetings in more ways.

Here’s a few of the enhancements introduced:

  • Cloud recording storage of 1GB for web meetings and 2GB for room systems;
  • Customizable meeting registration pages (i.e. image banners, signup fields, scheduling options and more);
  • Customizable meeting emails, including automatic reminders and other post-meeting blasts (i.e. “thank you” messages or missed attendance notifications);
  • Audio and private/public text response for live Q&A sessions;
  • Live integration with Facebook and YouTube;
  • Dual video-presentation stream and ready-to-pause screen sharing.

To delve deeper into these new features and see them in action, watch the official Grandstream video below!

Bell Brings New Pair-Bonded Speeds to Ontario and Quebec

Bell is releasing enhancements to their GAS Residential FTTN service effective May 8, 2017. As a result, new pair-bonded speeds will be available in Ontario and Quebec.

  • Up to 25 Mbps downstream / up to 1 Mbps upstream
  • Up to 50 Mbps downstream / up to 10 Mbps upstream
  • Up to 100 Mbps downstream / up to 10 Mbps upstream

To support this new service, specific Broadcom chipsets will be required in bonded xDSL modems, which are now available at Gentek.


The SR552N uses the Broadcom 63168 chipset, which is required for Bell’s new pair-bonded speeds. The xDSL SR552N includes 5x Gigabit Ethernet ports, high-power (400mW) 802.11n 300Mbps Wi-Fi, and a variety of other features designed around ease of deployment.

Learn More


The SR555AC uses the Broadcom 63138 chipset, which is required for Bell’s new pair-bonded speeds. The xDSL SR555AC has similar features to the 552N, plus it also offers dual-band 802.11ac, and SmartRG AccuBeam™ technology along with other advanced features.

Learn More


The SR665AC also uses the Broadcom 63138 chipset, making it compatible with Bell’s new pair-bonded speeds. The xDSL SR655AC is a flexible, high-performance VoIP device and includes 2 x FXS ports. Blazing fast Wi-Fi performance and high-availability options make the SR655AC the front-runner for Internet Service Providers.

Learn More

Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

Xiamen, China – January 09, 2017 – Yealink, the leading global Unified Communication (UC) terminal solution provider, has announced the release of its T4S-series IP phones, the upgraded T4-series line. Yealink’s new T4S-series IP phones are now available for purchase in North America through distributors like Gentek. Global distribution will begin in Q2 of 2017.

The T4S-series includes the entry-level T41S and T42S phones; the gigabit colour phone, T46S; and the gigabit touch-screen phone, T48S. The series maintains the elegant appearance of the Yealink T4 series and further ensures users a lifelike communication experience thanks to Yealink Optima HD voice technologies and Opus, an open and highly versatile audio codec. Moreover, the T4S provides enhanced performance and extended hardware functionalities for business customers.

The upgraded T4S series incorporates the latest components for excellent stability and performance. The phone series delivers a remarkable phone experience with an optimized smartphone-like interface. Integrated cutting-edge features like Wi-Fi and Bluetooth connectivity and rich one-touch soft keys bring additional convenience and increased productivity for customers. The T4S series protects business users’ investments thanks to its effortless deployment and broad interoperability with UC platforms and IP PBX systems.

“The T4S is built on Yealink’s successful and popular T4 series, which reflects our decade-long experience in telephony innovation,” said Stone Lu, Vice President of Yealink. “While maintaining the same price point and market positioning as the T4 series, the new series hosts a range of improvements that validate our promise to partner and business: Enrich collaboration, improve productivity.”

About Yealink

Yealink helps businesses of all sizes make the most of their UC experience and embrace the power of “easy collaboration.” Yealink one-stop UC Terminal Solutions unify voice, video and data and satisfy diverse customer needs and usage scenarios.

The company’s comprehensive product portfolio includes video conferencing systems, conference phones, desk IP phones, wireless DECT phones and accessories. Customers from more than 100 countries enjoy Yealink’s reliable UC terminal solutions through its global sales and service network. For more information, please visit

VTech Will Acquire 100% Share Capital of Snom

VTech and Snom announced today that the two companies will soon become one. VTech intends to buy 100% share capital of Snom, financing the transaction through internal resources. This move combines the telephony expertise of both companies, bolstering the VTech brand in the expanding Unified Communications (UC) market.

VTech already leads the industry in cordless phone manufacturing and electronic learning, with Snom offering professional and enterprise-grade VoIP telephones worldwide. The merging of talents will result in substantial hardware and software development advances for future products.

For further information about this agreement, visit the official release on PR Newswire.

Gentek Ranks Number 244 on the 2016 PROFIT 500

PROFIT and Canadian Business unveil 28th annual list of Canada’s Fastest-Growing Companies

Concord (September 15, 2016) – Canadian Business and PROFIT today ranked Gentek No. 244  on the 28th annual PROFIT 500, the definitive ranking of Canada’s Fastest-Growing Companies. Published in the October issue of Canadian Business and online at, the PROFIT 500 ranks Canadian businesses by their five-year revenue growth.

Gentek made the 2016 PROFIT 500 list with five-year revenue growth of 224%.

“Companies become a part of the PROFIT 500 through innovative thinking, smart strategy and sheer grit,” says James Cowan, Editor-in-chief of PROFIT and Canadian Business. “These firms demonstrate what Canadian entrepreneurs can achieve, both at home and across the globe.”

“Gentek is extremely proud to be included in the PROFIT 500 ranking and this recognition is the result of the hard work and dedication of the entire team at Gentek,” says CEO Mitchel Freedman.  “We are very excited and honoured by this prestigious ranking and we feel privileged to be named among these great companies.”

“Gentek is a Canadian leader in the distribution of Broadband, Network and VoIP products, and value added services. We have over 30 years of experience distributing products in the IT industry, and we have partnered with the leading brands in each of these categories.  We continue to focus on serving our customers through our extensive sales knowledge, product training and outstanding customer support.”

Find out more about Gentek at or follow us on Twitter @GentekIT.

About PROFIT and

PROFIT: Your Guide to Business Success is Canada’s preeminent media brand dedicated to the management issues and opportunities facing small and mid-sized businesses. For 34 years, Canadian entrepreneurs across a vast array of economic sectors have remained loyal to PROFIT because it’s a timely and reliable source of actionable information that helps them achieve business success and get the recognition they deserve for generating positive economic and social change. Visit PROFIT online at

About Canadian Business

Founded in 1928, Canadian Business is the longest-serving, best-selling and most-trusted business publication in the country. With a total brand readership of more than 1.1 million, it is the country’s premier media brand for executives and senior business leaders. It fuels the success of Canada’s business elite with a focus on the things that matter most: leadership, innovation, business strategy and management tactics. We provide concrete examples of business achievement, thought-provoking analysis and compelling storytelling, all in an elegant package with bold graphics and great photography. Canadian Business—what leadership looks like.

About Gentek

Gentek is a Canadian leader in the distribution of Broadband, Network and VoIP products, and value added services, headquartered in Toronto, Canada. Gentek distributes UC/VoIP telephony systems, desk & conference VoIP phones, VoIP cameras, headsets, paging devices, ADSL & cable modems, PoE switches, VPN routers and security appliances. Gentek has a 30-year track record of success providing leading products to the SMB/SME markets, unsurpassed technical support and superior service.

For more information, please visit or follow us on Twitter @GentekIT and Facebook at


Media contact

  • Jeffrey Freedman
  • VP Marketing
  • 905-738-9300, Ext. 240

Dell to Separate with SonicWALL and Sell Its Other Software Assets

Only four years after Dell acquired SonicWALL, the two companies will once again part. In coming months, Dell intends to sell all its software assets to private equity firms. This begs the question: what comes next for SonicWALL?

To grow without Dell’s help, SonicWALL will invest in its channel programs to better support partners and end-users. Aligned with these programs, the company has been teasing about some big innovations on the horizon.

The Cloud Global Management System Paving SonicWALL’s Future

One innovation that SonicWALL has already announced is the Cloud Global Management System (GMS). Previously, all firewall management systems were strictly on-premise, but the GMS migrates these to the cloud for fuller functionality. This includes better reporting, reduced overhead and simplified management tools. Moreover, via the cloud, systems receive direct patching and updating.

Cloud GMS will set the stage for a series of new products in network, cloud and client security as well as management and analytics software.

Read More about the Dell-SonicWALL Split

Digium Reinvents Its Design with the Innovative D6x-Series IP Phones

Last week, Digium proudly announced the release of its D6x-series IP phones. This new product set includes the D60 value phone, the D62 gigabit value phone and the D65 gigabit feature phone. Besides bringing advanced technologies into a lower pricing tier, Digium strives to overhaul its desk-phone aesthetic through this release.

Touted as “slim, sleek and modern,” all D6x models come with a 4.3” full-colour screen, optimized handsets and wireless headset support. The screen caters to end-users more effectively than before, using bigger fonts, greater resolutions and smarter interfaces. For example, all actions use colour-cuing to enhance the user experience.

See Official Release

Gentek broadens solutions portfolio with new 3CX, Patton, VTech partnerships

Toronto-based distributor Gentek has announced three new vendor relationships. They now carry 3CX phone systems, Patton SmartNode gateways, and VTech’s SIP-based commercial phone offerings.

Gentek is a longtime and familiar player on the Canadian IT scene, which has been in business since 1980.

“Gentek focuses on three main areas — broadband, VoIP, and networking, and added services on top,” said Jeffrey Freedman, Gentek’s V.P. of Marketing. “But although we do sell some infrastructure, our pure play is really from the edge into the network itself, into the desktop through DSL cable modems, network security equipment, broadband and PBXes. We are always finding products that fit into our niches, bringing on the gateways that tie into the PBXes, and phones that tie on to the PBXes.”

Freedman said that their VAR partners have already begun to move to buying products as solutions.

“Over the past couple of years, we have definitely seen a move to purchasing more of the equipment as solutions – like Digium phones, and PBXes and gateways. We are seeing more of an evolution to buy all these products from Gentek on one order. Customers also offload a lot into us because we can do configuration and drop shipping and those sort of things. We are really unique in the Canadian market because broadliners don’t have the portfolio in our space that we do. We really focus in on our core areas. The smaller distributors don’t have the focus that we do either.”

The 3CX phone systems and Patton gateways are a logical combination to be sold together.

“The big feature about the 3CX is that they are a Windows-based system,” Freedman said. “Most of the product out on the market is Asterisk. 3CX can also cover the whole market. While they have a number of very large customers, our main market segments at Gentek are small to medium-sized enterprises.”

Like the 3CX lineup, the Patton SmartNode gateways are a net-new to Gentek’s line card, and were added specifically because of their compatibility with Gentek.

“Patton has been around for a long time, since 1984 – almost as long as us,” Freedman said. “But we have added them to our line card because they are compatible with 3CX. 3CX evaluated the gateway products and Patton was their primary choice of gateway for compatibility. This is an absolute solutions play.”

The third new vendor to Gentek’s lineup is VTech, whose SIP desktop, conference and DECT telephones will now be available through the distributor.

“VTech is mainly consumer oriented, but they also have an enterprise product line,” Freedman said. “They have a lot of analog product that’s still in high demand in markets like hospitality, where they just want an inexpensive phone for a room – but that’s not what we are carrying. We are focused in particular on their SIP product line.”

The new VTech relationship, like most things in the IT industry, came about through a personal relationship.

“The sales rep from VTech here goes back a number of years with us,” Freedman said. “He contacted us and asked if we would be interested in carrying them. So we decided to bring them on, and will launch them on April 1.”

Freedman said that the multiple new partnerships show Gentek’s momentum in the market.

“Over our 35 year history, we have always been low key as a company, and haven’t always been in the forefront of the market place,” he said. “But over the last few years in particular, we have shown we can provide solid solutions and a good solid portfolio of products. We continue to grow and that’s why companies like 3CX are looking to partner with Gentek.”

View the article on ChannelBuzz.Ca here.

Gentek wins Grandstream Achievement Award

Gentek has been awarded Grandstream’s Achievement Award in recognition of Gentek’s outstanding distribution efforts in 2015.  The Grandstream Achievement Awards recognize outstanding Distributors and Reseller partners around the world.

Boston, Massachusetts and Concord, Ontario, March 30, 2016

Grandstream Networks, a leader in providing SIP Unified Communications solutions, has announced that Gentek, a Canadian leader in the distribution of Broadband, Network and VoIP products, and value added services, has won the 2015 Achievement Award in recognition of Gentek’s outstanding distribution efforts in 2015.

Grandstream’s Achievement Awards are presented annually to Grandstream’s leading Distributors and Reseller partners who have excelled in developing and growing their partnership with Grandstream and driving customer success for SIP Unified Communications solutions.

“Gentek is extremely pleased to have won the 2015 Grandstream Achievement Award,” said Jeffrey Freedman, Vice President of Marketing at Gentek. “We have been distributing the Grandstream product line for a number of years and we have consistently experienced excellent year over year growth.  Our Reseller partners and their customers have come to rely on the quality and functionality of Grandstream products and Gentek is extremely proud to be representing Grandstream in the Canadian market.”

About Gentek

Gentek is a Canadian leader in the distribution of Broadband, Network and VoIP products, and value added services, headquartered in Toronto, Canada. Gentek distributes UC/VoIP telephony systems, desktop, conference and DECT SIP telephones, VoIP cameras, headsets, paging devices, xDSL & cable modems, PoE switches, VPN routers and security appliances.    Gentek has a 35-year track record of success providing leading products to the SMB/SME markets, unsurpassed technical support and superior service.    For more information, please visit or follow us on Facebook, Google+, LinkedIn and Twitter.

About Grandstream Networks

Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Grandstream’s open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility. Visit for more information.

Frost & Sullivan Awards 3CX for Innovation and Performance

3CX has earned the Frost & Sullivan 2015 Price/Performance Value Leadership Award 

LONDON, UK – 01 MARCH 20163CX, developer of the next-generation, software-based PBX 3CX Phone System, has been singled out by Frost & Sullivan for market leadership, earning an award for its high-quality, software-based Unified Communications solution.

Frost & Sullivan, a global leader in the information and growth consulting industry for more than 50 years, said that the software-based 3CX Phone System “excelled in terms of user features, architectural flexibility, ease of use and management,” in the award analysis.

The industry expert cited 3CX for its rapid annual growth rate, unequalled in the UC market, saying, “3CX’s expanding customer base and double-digit annual revenue growth rates demonstrate its ability to deliver superior performance and value in a dynamic and challenging market.”

“3CX is on the cutting edge of innovation in a fiercely competitive market,” the expert said. “3CX stands out among unified communications vendors with its innovative technology, compelling feature set, competitive pricing, and ability to respond to evolving market conditions and customer demand.”

Elka Popova, Program Director and Senior Fellow, Connected Work Digital Transformation, Frost & Sullivan said: “Today, market evolution is driven by customer need to lower communications infrastructure costs and improve business agility. With its compelling functionality and lower total cost of ownership (TCO), 3CX has earned Frost & Sullivan’s recognition as the price/performance value leader in the unified communications market. It is well positioned to capture growing customer demand for innovative solutions that provide a competitive edge while reducing the burden on internal resources. Through a strong value proposition, 3CX is better able to address changing market requirements and increasing competitive pressures than other market participants.”

Nick Galea, CEO, 3CX, said: “Frost & Sullivan is one of the leading analyst firms in our industry, and we are proud to receive this distinction. Frost & Sullivan has recognized 3CX for its growing importance in the UC market, in terms of its large and fast-growing installed base and high-quality technology. There is a clear trend towards software-based PBXs, and Frost & Sullivan has acknowledged that the features we provide are on the cusp of industry trends.”

Rich and Robust Set of Features

The award cites the rich and robust set of features available in 3CX Phone System, including voicemail and fax to email, instant messaging and presence, audio and video conferencing, smartphone and softphone clients, CRM integration and call center features.

Quality, however, is much higher at 3CX, the award analysis says. Frost & Sullivan stresses the ease of use of 3CX Phone System: “Compared with most other communications solutions, 3CX Phone System provides a greater ease of deployment, management and use for both IT admins and end users.”

Compelling Feature Set, Continuous Innovation

3CX has successfully aligned technology features development with key customer trends, Frost & Sullivan says. Businesses want improved collaboration among remote workers, and they want it to be served by powerful Unified Communications tools.

“3CX’s compelling feature set and continuous innovation resonate well with business customers,” the award analysis says. “Businesses of all sizes and industries use 3CX’s comprehensive Unified Communication capabilities to support their diverse workforce. All-inclusive license bundles allow customer organizations to economically deliver advanced features (e.g., video conferencing, soft phones) to their entire user base.

Solution enhancements around deeper WebRTC integration with existing SIP technologies, greater HIPAA and PCI compliance, and more detailed reporting will further expand 3CX Phone System’s appeal.

The award analysis noted that 3CX, as a software-based solution, is managed from a user-friendly, Web-based console, providing a single point of support for the whole system. Users can view contact presence and choose a desk phone, a mobile device or a PC soft client to message, call and conference others, according to their availability and needs.

Award-winning performance

With its strong overall performance, 3CX has earned Frost & Sullivan’s 2015 Price/Performance Value Leadership Award.

About 3CX (

3CX is a 100% channel company and is the developer of 3CX Phone System, a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX Phone System cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones; 3CX Phone System offers companies a complete Unified Communications package out of the box.

30,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

About Frost & Sullivan (

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. Our “Growth Partnership” supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Read the full article here for more information and press contacts.