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    Grandstream IPVideoTalk Expands Feature Set in Its Latest Update

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    Bell Brings New Pair-Bonded Speeds to Ontario and Quebec

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    Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

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Why Choose a Canadian (or National) Distributor over an International One?

12

July 2017

GENTEK

Finding the perfect distribution partner for your reseller business can take a considerable amount of time—sometimes even a few trials. But as some businesses learn, the best partner often isn’t the cheapest one. There are various reasons for this, from customer service to product quality, yet this doesn’t stop resellers from wandering from deal-to-deal. Unfortunately, many said deals—especially those offered internationally—are rarely as

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Upselling Wireless Headsets with New VoIP Devices

29

May 2017

GENTEK

These days, most VoIP devices come with wireless capabilities (i.e. Bluetooth or DECT). Consequently, modern VoIP users can free themselves from their handsets and answer more calls away from their desks. For service providers, headsets provide numerous bundling opportunities—hypothetically, one headset per device sold. To help providers push more of these products, here are some key benefits worth touting to new users. User Convenience

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How Blind-Drop Shipping and Private Labelling Benefits Resellers

01

May 2017

GENTEK

Blind-drop and private-label shipping are distribution services for pushing product faster between warehouse and end-user. The distributor sends all packages direct on behalf of its resellers, meaning the reseller’s return address, logo and other branding materials get stamped onto the package instead of the distributor’s. In effect, the distributor becomes an invisible third party. But how exactly does such an arrangement benefi

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Accessories Worth Bundling into Your Conference Phone Solutions

28

March 2017

GENTEK

For many resellers and managed service providers, hardware comprises a small portion of revenue. Their solutions provide recurring revenue month-after-month, whereas the investment in hardware happens only once. That’s why bundling is such a great strategy for maximizing that initial transaction. Plus, equipping customers with accessories can help them leverage more of their solution’s features. Regarding conferencing solutions, specifically, h

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Top VoIP Phone Features to Tout to Your Customers

13

March 2017

GENTEK

With so many VoIP phones on the market, it’s challenging for providers to select the best equipment and market it effectively to their customers. Picking the right phones comes down to knowing the users’ needs and technical familiarities as well as the capabilities of the system. On most systems, though, the following features are big selling points. Bluetooth or USB Connectivity Not everyone likes to pick up the phone. It occupies one

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Flexible SIP/Android Conferencing with the Grandstream GVC3200

01

March 2017

GENTEK

Businesses of all sorts and sizes are realizing the value of video conferencing. Consider that video conferencing saves an average of 30 percent on travel costs. Furthermore, 93 percent of communication qualifies as non-verbal, according to various behavioural studies, meaning video conferencing can facilitate

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