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    Bell Brings New Pair-Bonded Speeds to Ontario and Quebec

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    Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

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    VTech Will Acquire 100% Share Capital of Snom

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How Blind-Drop Shipping and Private Labelling Benefits Resellers

01

May 2017

GENTEK

Blind-drop and private-label shipping are distribution services for pushing product faster between warehouse and end-user. The distributor sends all packages direct on behalf of its resellers, meaning the reseller’s return address, logo and other branding materials get stamped onto the package instead of the distributor’s. In effect, the distributor becomes an invisible third party. But how exactly does such an arrangement benefi

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Accessories Worth Bundling into Your Conference Phone Solutions

28

March 2017

GENTEK

For many resellers and managed service providers, hardware comprises a small portion of revenue. Their solutions provide recurring revenue month-after-month, whereas the investment in hardware happens only once. That’s why bundling is such a great strategy for maximizing that initial transaction. Plus, equipping customers with accessories can help them leverage more of their solution’s features. Regarding conferencing solutions, specifically, h

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Top VoIP Phone Features to Tout to Your Customers

13

March 2017

GENTEK

With so many VoIP phones on the market, it’s challenging for providers to select the best equipment and market it effectively to their customers. Picking the right phones comes down to knowing the users’ needs and technical familiarities as well as the capabilities of the system. On most systems, though, the following features are big selling points. Bluetooth or USB Connectivity Not everyone likes to pick up the phone. It occupies one

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Flexible SIP/Android Conferencing with the Grandstream GVC3200

01

March 2017

GENTEK

Businesses of all sorts and sizes are realizing the value of video conferencing. Consider that video conferencing saves an average of 30 percent on travel costs. Furthermore, 93 percent of communication qualifies as non-verbal, according to various behavioural studies, meaning video conferencing can facilitate

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Why Video Conferencing Trumps Audio for Business Communications

22

February 2017

GENTEK

Nowadays, business communications occur over sundry platforms—email, instant messenger, phone, web and more—giving rise to some heavy-hitting Unified Communications solutions. As these platforms develop further, more are incorporating video capabilities to enrich the user experience. Even if not a part of a UC package, video conferencing is a service that benefits businesses of all kinds. Specifically, there are three key areas in whic

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Why Unified Communications Is an Easier Sell Than Vanilla Voice Services

30

January 2017

GENTEK

IP voice services are a staple offering for many resellers and managed service providers. Businesses rely on their phone systems to facilitate new deals, run projects and communicate internally. That said, the modern business employs more than just voice: email is a vastly popular channel and so is instant messaging. Knowing as much, resellers and managed service provid

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