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    Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

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    VTech Will Acquire 100% Share Capital of Snom

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    Gentek Ranks Number 244 on the 2016 PROFIT 500

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Standardize Your Hardware Solutions to Save Resources

18

January 2017

GENTEK

Hardware standardization is a strategy some providers use to minimize overhead and future-proof their solutions. It involves deploying the same hardware components in all customer solutions, making replacements, patches and updates easier and more predictable. Moreover, it narrows the scope of all interoperabi

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What Zero Touch Provisioning Can Automate for Service Providers

11

January 2017

GENTEK

Zero Touch Provisioning (ZTP) is a feature available on some switches, routers and IP devices that enables automatic provisioning. Once installed in a local environment, the hardware contacts a remote ZTP server to download all initial configuration files, update operating systems and apply patches. Of course, IT professionals can further configure the devices post-provisioning. Primary ZTP Advantages ZTP proves most useful in larg

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Business Enablement a Necessary Value-Add for Resellers and Providers

04

January 2017

GENTEK

Gartner identified digital business enablement as an important investment for IT service providers back in 2014. Today, business enablement is not a recommendation but rather something resellers and providers must incorporate into their sales a

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How to Introduce Your VAR or MSP to New Verticals

22

December 2016

GENTEK

Targeting a vertical—a niche or segment of an industry—can help technology providers demonstrate expertise and communicate more effectively with customers. Specializing enables them to relate better to their prospects’ pain-points and, thus, propose solutions of greater overall value and relevance. That said, verticals lock businesses into one marketplace. When a vertical b

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Why Integrations Are Essential to Selling IP PBX Solutions

13

December 2016

GENTEK

Businesses no longer view PBX systems as standalone—they now coexist among myriad other IP solutions aimed at improving productivity and communications efficiency. This push towards Unified Communications (UC)—the buzzword referring to the amalgamation of communication services like text, email and talk—affects how IP telecom providers sell and manage their services. It expands the scope because they can no longer offer isolated product

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Lesser Known IP PBX Features That Providers Should Promote

08

December 2016

GENTEK

Numerous IP PBX solutions satisfy advanced call functionalities like Interactive Voice Response (IVR); flexible forwarding and routing logic; call barging, whispering, listening and parking; and more. That said, the best IP PBX systems provide more than just a phone service—they offer a unified communications platform. As such, they bring new tools to the table, some of which deserve more attention. Virtualization Capabilities Various IP

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