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    Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

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    VTech Will Acquire 100% Share Capital of Snom

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    Gentek Ranks Number 244 on the 2016 PROFIT 500

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Why Video Conferencing Trumps Audio for Business Communications

22

February 2017

GENTEK

Nowadays, business communications occur over sundry platforms—email, instant messenger, phone, web and more—giving rise to some heavy-hitting Unified Communications solutions. As these platforms develop further, more are incorporating video capabilities to enrich the user experience. Even if not a part of a UC package, video conferencing is a service that benefits businesses of all kinds. Specifically, there are three key areas in whic

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Why Unified Communications Is an Easier Sell Than Vanilla Voice Services

30

January 2017

GENTEK

IP voice services are a staple offering for many resellers and managed service providers. Businesses rely on their phone systems to facilitate new deals, run projects and communicate internally. That said, the modern business employs more than just voice: email is a vastly popular channel and so is instant messaging. Knowing as much, resellers and managed service provid

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Windows versus Linux-Based PBXs: Installation and Maintenance

25

January 2017

GENTEK

Resellers and managed service providers are free to choose between Windows and Linux servers to host their voice and unified communications services. Each offers an array of PBX solutions, some available on both operating systems (OS) and others native to just one. If you’re keen on a particular solution, the debate between Windows and Linux will not matter—you’ll simply deploy in the necessary environment. However, if you’re considering a

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Standardize Your Hardware Solutions to Save Resources

18

January 2017

GENTEK

Hardware standardization is a strategy some providers use to minimize overhead and future-proof their solutions. It involves deploying the same hardware components in all customer solutions, making replacements, patches and updates easier and more predictable. Moreover, it narrows the scope of all interoperabi

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What Zero Touch Provisioning Can Automate for Service Providers

11

January 2017

GENTEK

Zero Touch Provisioning (ZTP) is a feature available on some switches, routers and IP devices that enables automatic provisioning. Once installed in a local environment, the hardware contacts a remote ZTP server to download all initial configuration files, update operating systems and apply patches. Of course, IT professionals can further configure the devices post-provisioning. Primary ZTP Advantages ZTP proves most useful in larg

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Business Enablement a Necessary Value-Add for Resellers and Providers

04

January 2017

GENTEK

Gartner identified digital business enablement as an important investment for IT service providers back in 2014. Today, business enablement is not a recommendation but rather something resellers and providers must incorporate into their sales a

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