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    Yeastar and Gentek Announce Canadian Distribution Partnership

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    Digium Presents 2017 Pinnacle Awards to its Outstanding Channel Partners

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    Grandstream IPVideoTalk Expands Feature Set in Its Latest Update

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Why You Should Always Buy from an Authorized Distributor

04

August 2017

GENTEK

The rise of e-commerce has given the average shopper leverage to cost compare like never before. Unfortunately, when focused solely on cost, some buyers can get into murky territory regarding product legitimacy and support. This is because various “grey market” distributors exist online, who peddle discounted products stripped of the warranties and support traditionally available through trust distribution channels. Warranty Concerns Pr

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What You Need to Know about Ransomware to Keep Your Data Safe

25

July 2017

GENTEK

Recent media coverage on ransomware like WannaCry has incited great demand for data backup and preservation. Businesses watched aghast as the initial WannaCry strain swept through highly sensitive networks around the world, locking hundreds of thousands of users out of their home and work computers. Now, more than ever, businesses seek preventive measures to stop this type of digital extortion from occurring within their own networks. Interestingly

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Why Choose a Canadian (or National) Distributor over an International One?

12

July 2017

GENTEK

Finding the perfect distribution partner for your reseller business can take a considerable amount of time—sometimes even a few trials. But as some businesses learn, the best partner often isn’t the cheapest one. There are various reasons for this, from customer service to product quality, yet this doesn’t stop resellers from wandering from deal-to-deal. Unfortunately, many said deals—especially those offered internationally—are rarely as

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Upselling Wireless Headsets with New VoIP Devices

29

May 2017

GENTEK

These days, most VoIP devices come with wireless capabilities (i.e. Bluetooth or DECT). Consequently, modern VoIP users can free themselves from their handsets and answer more calls away from their desks. For service providers, headsets provide numerous bundling opportunities—hypothetically, one headset per device sold. To help providers push more of these products, here are some key benefits worth touting to new users. User Convenience

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How Blind-Drop Shipping and Private Labelling Benefits Resellers

01

May 2017

GENTEK

Blind-drop and private-label shipping are distribution services for pushing product faster between warehouse and end-user. The distributor sends all packages direct on behalf of its resellers, meaning the reseller’s return address, logo and other branding materials get stamped onto the package instead of the distributor’s. In effect, the distributor becomes an invisible third party. But how exactly does such an arrangement benefi

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Accessories Worth Bundling into Your Conference Phone Solutions

28

March 2017

GENTEK

For many resellers and managed service providers, hardware comprises a small portion of revenue. Their solutions provide recurring revenue month-after-month, whereas the investment in hardware happens only once. That’s why bundling is such a great strategy for maximizing that initial transaction. Plus, equipping customers with accessories can help them leverage more of their solution’s features. Regarding conferencing solutions, specifically, h

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