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    Yealink Releases Upgraded T4S IP Phone Series to Enrich Business Collaboration

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    VTech Will Acquire 100% Share Capital of Snom

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    Gentek Ranks Number 244 on the 2016 PROFIT 500

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Top VoIP Phone Features to Tout to Your Customers

13

March 2017

GENTEK

With so many VoIP phones on the market, it’s challenging for providers to select the best equipment and market it effectively to their customers. Picking the right phones comes down to knowing the users’ needs and technical familiarities as well as the capabilities of the system. On most systems, though, the following features are big selling points. Bluetooth or USB Connectivity Not everyone likes to pick up the phone. It occupies one

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Flexible SIP/Android Conferencing with the Grandstream GVC3200

01

March 2017

GENTEK

Businesses of all sorts and sizes are realizing the value of video conferencing. Consider that video conferencing saves an average of 30 percent on travel costs. Furthermore, 93 percent of communication qualifies as non-verbal, according to various behavioural studies, meaning video conferencing can facilitate

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Why Video Conferencing Trumps Audio for Business Communications

22

February 2017

GENTEK

Nowadays, business communications occur over sundry platforms—email, instant messenger, phone, web and more—giving rise to some heavy-hitting Unified Communications solutions. As these platforms develop further, more are incorporating video capabilities to enrich the user experience. Even if not a part of a UC package, video conferencing is a service that benefits businesses of all kinds. Specifically, there are three key areas in whic

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Why Unified Communications Is an Easier Sell Than Vanilla Voice Services

30

January 2017

GENTEK

IP voice services are a staple offering for many resellers and managed service providers. Businesses rely on their phone systems to facilitate new deals, run projects and communicate internally. That said, the modern business employs more than just voice: email is a vastly popular channel and so is instant messaging. Knowing as much, resellers and managed service provid

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Windows versus Linux-Based PBXs: Installation and Maintenance

25

January 2017

GENTEK

Resellers and managed service providers are free to choose between Windows and Linux servers to host their voice and unified communications services. Each offers an array of PBX solutions, some available on both operating systems (OS) and others native to just one. If you’re keen on a particular solution, the debate between Windows and Linux will not matter—you’ll simply deploy in the necessary environment. However, if you’re considering a

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Standardize Your Hardware Solutions to Save Resources

18

January 2017

GENTEK

Hardware standardization is a strategy some providers use to minimize overhead and future-proof their solutions. It involves deploying the same hardware components in all customer solutions, making replacements, patches and updates easier and more predictable. Moreover, it narrows the scope of all interoperabi

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